Q: Why can't I see the camera preview?
A: Please go to Settings → Privacy → Camera and make sure GeminusCam has camera access enabled.
Q: Why is there no audio in my recordings?
A: Microphone permission is required. Go to Settings → Privacy → Microphone and enable it for GeminusCam.
Q: Why does recording stop automatically?
A: GeminusCam uses loop recording — when free disk space drops below your set limit, the oldest clip is automatically deleted. You can adjust the minimum free space threshold in Settings.
Q: Where are my recorded videos saved?
A: Videos are saved in the App's local storage. You can access them in the Recordings tab, or via the Files app under GeminusCam.
Q: What is included in the Pro version?
A: GeminusCam Pro unlocks 4K 60fps recording, custom brand watermark, GPX track export, and map track playback. It is a one-time purchase with no subscription.
Q: How do I restore my Pro purchase?
A: Open Settings in the app and tap "Restore Purchase". Make sure you are signed in with the same Apple ID used for the original purchase.
Q: GPS track is not being recorded. What should I do?
A: Go to Settings → Privacy → Location Services → GeminusCam and set it to "While Using the App" or "Always". Make sure you are in an area with GPS signal.
If you have any questions or need further help, feel free to reach out:
support@geminus.topWe typically respond within 1–2 business days.
Q：为什么看不到摄像头预览？
A：请前往「设置 → 隐私与安全性 → 相机」，确认已为 GeminusCam 开启相机权限。
Q：录像为什么没有声音？
A：需要麦克风权限。请前往「设置 → 隐私与安全性 → 麦克风」，为 GeminusCam 开启权限。
Q：录像为什么会自动停止？
A：GeminusCam 采用循环录制机制，当设备可用存储低于您设置的保留容量时，会自动删除最早的片段。您可以在设置中调整"保留容量"阈值。
Q：录像保存在哪里？
A：视频保存在 App 本地沙盒中，可在「录像回看」标签页查看，也可通过系统「文件」App → GeminusCam 文件夹访问。
Q：Pro 版本包含哪些功能？
A：GeminusCam Pro 解锁 4K 60帧录像、自定义品牌水印、GPX 轨迹导出和地图轨迹回看。一次购买，永久解锁，无订阅。
Q：如何恢复已购买的 Pro？
A：在 App 设置页点击「恢复购买」，确保使用当时购买所用的同一 Apple ID 登录即可。
Q：GPS 轨迹没有记录怎么办？
A：请前往「设置 → 隐私与安全性 → 定位服务 → GeminusCam」，将权限设为「使用 App 期间」或「始终」，并确保在有 GPS 信号的环境下使用。